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FREQUENTLY ASKED QUESTIONS
Need assistance? Check out answers to some of our most frequently asked questions below. It’s important that you have the knowledge and understanding you need to make an informed decision, so let us know if we can help you further.
HOW OFTEN SHOULD I HAVE MY AIR CONDITIONER SERVICED?
Depending on your system, it should be serviced a minimum of once a year, with periodic inspections up to 4 times a year. We suggest scheduling a consultation with a leading HVAC service company that has respected industry certifications such as MSCA Star. Based on the age, size and usage of your system, a quality service provider can tailor a service plan to meet your budget requirements and keep your system running reliably.
WHY DOES MY SYSTEM SEEM TO NEED MORE REFRIGERANT EACH YEAR?
An air conditioning system that needs recharging of refrigerant on a regular basis is leaking and needs repair. Leaking refrigerant not only causes your unit to lose cooling capacity and use more energy, it’s also very bad for the environment. Refrigerant gases released into the atmosphere are one of the worst culprits in depleting the ozone layer. Be sure to choose a service provider that uses the latest technology to find refrigerant leaks, since the old methods are very time consuming and will cost you more money.
CAN MY AIR CONDITIONING CONTROL HUMIDITY IN MY BUILDING?
You’re right to be concerned about the humidity in your building. Levels that are too high or too low are one of the leading causes of poor indoor air quality, and can result in mold growth, the spread of airborne illnesses, and even computer breakdowns. When properly designed and controlled, your air conditioning system definitely should keep the air in your building at between 40 and 60 percent relative humidity. While there are a number of methods used to help your air conditioner remove humidity from the air, the most efficient methods involve using heat generated by the air conditioner itself to cause the unit to run long enough to remove more moisture from the air. If your building is too humid or too dry, your HVAC tech can check if your humidistat is properly set, or if your system requires maintenance.
WHAT TEMPERATURE SHOULD I SET MY AIR CONDITIONER TO?
To maximise energy efficiency, it is suggested that you set your air-con to 25 degrees cooling in Summer and 20 degrees heating in Winter. It is, however, entirely up to your comfort but as a general rule of thumb your air-con shouldn’t be set to more than 8 degrees below the outside temperature so as to not put extra strain on your system.